Magius payments – how deposits and withdrawals work
Start playingThe money out, and how long that really takes
Magius processes withdrawal requests within 3 business days after the request is made, and/or 3 business days after the last withdrawal request was paid out. The financial department operates from 6 AM to 5 PM GMT, Monday to Friday, which means requests submitted outside those hours or at weekends wait until the next working day. A player may have a maximum of 3 pending withdrawals on their account at any time.
The processing window starts once the operator's financial team picks up the request. The actual transfer time depends on the payment route chosen – card payments and bank transfers typically add 1–5 business days on top of the operator's internal processing, while e-wallets can be faster once approved. The total wait from request to cleared funds is usually 4–8 business days for most methods, though this assumes all verification checks are already complete.
Weekend requests and late-Friday submissions effectively lose 2–3 days before the clock starts, since the financial department does not operate on Saturdays and Sundays. If verification documents are requested during the processing window, the 3-day counter pauses until the documents are submitted and reviewed, which the operator states usually takes 10 days after a complete submission.
What the operator charges
Magius does not publish a withdrawal fee schedule, so whether fees apply depends on the payment method and the player's banking provider. The operator reserves the right to define minimum and maximum deposits at its discretion, though no specific minimum deposit figure is stated in the terms.
A 1x rollover requirement applies to all deposited funds before a withdrawal can be approved. If a player requests a withdrawal without meeting this wagering threshold, the operator reserves the right to cancel all winnings and retain a 10% commission (minimum 0.5 EUR) of the last deposit amount as payment expenses. This commission increases to 15% if the account was funded via bank card or bank transfer.
Additionally, the operator may decline withdrawal requests if the player has not met a minimum monthly wagering threshold of 20 EUR within the calendar month of the withdrawal request. Accounts that remain inactive for 180 days are charged a 5 EUR monthly administration fee until the balance reaches zero.
The ceilings nobody mentions until you hit one
Withdrawal limits at Magius are tied to the player's VIP level and are enforced per day and per month. The operator lists five tiers, each with progressively higher ceilings. Players start at Level 1, and their tier is determined by activity over the previous 90 days – specifically, the ratio of deposits, withdrawals, and bonuses. If a customer does not actively place bets for a month, their status automatically drops to the lowest level.
| Currency | Level 1 (Daily / Monthly) | Level 2 (Daily / Monthly) | Level 3 (Daily / Monthly) | Level 4 (Daily / Monthly) | Level 5 (Daily / Monthly) |
|---|---|---|---|---|---|
| EUR | 500 / 7,000 | 500 / 10,000 | 800 / 12,000 | 1,000 / 15,000 | 1,500 / 20,000 |
| GBP | 500 / 7,000 | 500 / 10,000 | 800 / 12,000 | 1,000 / 15,000 | 1,500 / 20,000 |
| USD | 500 / 7,000 | 500 / 10,000 | 800 / 12,000 | 1,000 / 15,000 | 1,500 / 20,000 |
| CAD | 750 / 10,500 | 750 / 15,000 | 1,200 / 18,000 | 1,500 / 23,000 | 2,300 / 30,000 |
| AUD | 800 / 10,500 | 800 / 16,000 | 1,200 / 20,000 | 1,600 / 24,000 | 2,500 / 35,000 |
| NZD | 1,000 / 13,000 | 1,000 / 18,000 | 1,500 / 22,000 | 2,000 / 30,000 | 3,000 / 35,000 |
| NOK | 5,000 / 70,000 | 5,000 / 100,000 | 8,000 / 120,000 | 10,000 / 150,000 | 15,000 / 200,000 |
| PLN | 2,000 / 31,500 | 2,000 / 43,000 | 3,200 / 50,000 | 4,000 / 60,000 | 6,000 / 85,000 |
| CZK | 12,500 / 175,000 | 12,500 / 250,000 | 20,000 / 300,000 | 25,000 / 375,000 | 37,500 / 500,000 |
| HUF | 200,000 / 2,800,000 | 200,000 / 4,000,000 | 320,000 / 4,800,000 | 400,000 / 6,000,000 | 600,000 / 8,000,000 |
| CHF | 500 / 7,000 | 500 / 10,000 | 800 / 12,000 | 1,000 / 15,000 | 1,500 / 20,000 |
The base limits for Level 1 are exceptionally restrictive – a daily cap of 500 EUR and a monthly cap of 7,000 EUR means a player with a significant win faces a multi-month payout schedule unless they climb the VIP ladder quickly. Reaching higher tiers requires sustained activity over 90 days, which is a long wait for someone who has just landed a large win at Level 1.
Proving who you are
The operator may verify a player's identity, age, and residence both before and after deposits or withdrawals are made, at its sole discretion. The documents requested typically include a properly certified ID, proof of residence, proof of ownership of the payment method used, and transaction histories such as bank or credit card statements. In some cases, the operator may also request verification via phone or face verification, and it may use third-party providers including credit reference agencies and fraud prevention software.
Players must provide the requested documents within 30 days of the request. The operator usually verifies submitted documents within 10 days after a complete response is received. If identity documents are not provided within the 30-day window, the account may be closed and funds forfeited, particularly in cases involving refund requests.
Source-of-funds checks may also be triggered, requiring the player to demonstrate where deposited money came from. This is standard anti-money laundering practice and is more likely to occur with larger deposits or unusual account activity.
The money in
Magius does not publish a list of accepted payment methods on its main pages. The terms state that players use "the payment system of your choice (among those available on the Website from time to time)". Credit cards and bank transfers are mentioned generically in the terms, but no specific brands, e-wallets, or prepaid vouchers are named.
The operator reserves the right to set minimum and maximum deposit amounts at its discretion. Deposits made with Neteller or Skrill do not qualify for the welcome bonus, which suggests both e-wallets are supported for funding but excluded from promotional eligibility.
When a payout is late or refused
The most common reasons a withdrawal is delayed or declined are incomplete verification, failure to meet the 1x deposit rollover, or falling below the 20 EUR monthly wagering threshold. If an account has pending bonuses or active wagering requirements, the withdrawal request may also be held until those conditions are cleared.
Players can only close an account if it has no remaining balance and no pending withdrawal requests. If an account closure is requested while funds or pending withdrawals exist, all money on the account will be voided.
The operator generally offers no refunds except in exceptional circumstances. Refund requests must be made to customer support within 24 hours of the transaction. The operator aims to respond within 10 business days. If identity documentation for a refund is not provided within 30 days, the refund is cancelled, the account is closed, and all funds are forfeited.
When a payout does not arrive within the expected window, contact the operator's support team with the transaction date, the amount, and the method used. They are the only ones who can investigate the hold or trace the transfer. The support email is listed on the operator's own platform, and live chat is available 24/7.
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Frequently asked questions
How long does a withdrawal take at Magius?
The operator's financial department processes withdrawal requests within 3 business days after the request is made, working Monday to Friday from 6 AM to 5 PM GMT. Once approved, the actual transfer time depends on the payment method – typically 1–5 additional business days for cards and bank transfers. The total wait from request to cleared funds is usually 4–8 business days.
What are the withdrawal limits at Magius?
Limits are tied to your VIP level. At Level 1, the daily limit is 500 EUR and the monthly limit is 7,000 EUR. At Level 5, those ceilings rise to 1,500 EUR per day and 20,000 EUR per month. Your tier is determined by your activity over the previous 90 days.
Does Magius charge withdrawal fees?
The operator does not publish a withdrawal fee schedule. However, if you request a withdrawal without wagering your deposit at least 1x, the operator may cancel winnings and retain a 10% commission (minimum 0.5 EUR), rising to 15% if the account was funded via bank card or bank transfer.
What documents does Magius ask for during verification?
The operator typically requests a properly certified ID, proof of residence, proof of ownership of the payment method, and transaction histories such as bank or card statements. Documents must be provided within 30 days, and the operator usually reviews them within 10 days of a complete submission.